Training for Safety

UPS employees typically work for the company four to 12 years before becoming a driver. They understand UPS’s culture long before they get behind the wheel.

Additionally, UPS pilots already have significant aviation experience before they come to work at our company. To be hired as a pilot by UPS Airlines, a pilot must have a minimum of 1,500 hours of flight time, with 1,000 hours of turbine (jet) pilot-in-command time. The average new hire greatly exceeds those numbers, with more like 5,000 hours of flight time. To give some basis for comparison, if these pilots were students, they would be in the masters or PhD level in terms of the expertise they’ve accumulated.

Why is the UPS culture so focused on health and safety training? We believe if we take care of our people and train them to work safely, they will be in the best condition to take care of their customers. 

Keeping the Best at Their Best

  • UPS invests more than US$53 million a year in safety training alone.
  • UPS employees receive nearly 1.3 million hours of safety-related training every year.
  • There are 26 formal UPS safety training courses taught in over 1,800 facilities.
  • New UPS tractor-trailer drivers receive 80 hours of computer-based and on-road training before operating equipment. Managers undergo a rigorous and thorough 17-day course at UPS’s Driver Training School in South Holland, Ill., before returning to their home offices to train drivers.
  • UPS package car drivers receive 20 hours of computer-based and on-the-road training, plus three safety ride evaluations during their first 22 days on the job. They make simulated deliveries in a mock city - “Clarkville, USA” - before they make their first live delivery.
  • There are more than 4,700 drivers with more than 25 years of safe driving.  Learn more about UPS's Circle of Honor.
  • A newly hired UPS pilot undergoes 48 hours of classroom training on the ground before they complete training for the specific fleet and duty position to which they will be assigned.
  • Each year, a UPS pilot undergoes three days of recurrent training consisting of 25 hours of training on aircraft systems, engines, emergency procedures, FAA regulations, as well as general aviation topics such as meteorology, fuel planning and takeoff and landing procedures. In addition, each crew member must demonstrate their proficiency in simulator evaluations and live flight evaluations.
  • Before a UPS pilot transitions to a different aircraft type, they receive almost 100 hours of classroom time and 30-40 hours of flight time in a simulator or actual aircraft.
  • Training continues throughout a driver’s and pilot’s career.
  • A Health & Safety 101 workshop for helps keep safety committee management and non-management co-chairs focused on continued education of health and safety methods.

To view a list of annual and periodic UPS safety training courses, view the Safety Training Fact Sheet.